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Crawford Dougall Insurance Brokers

Privacy Policy
For us to provide you with an efficient service, we need to collect and process your personal information. This privacy policy indicates how and why we handle your personal information.

Collection and Use of Personal Information
  • While you use our website, we may collect your personal information. This information may include your IP address and location.
  • We also need to collect your personal information to provide our services to you. We may collect personal information such as:
    • Your name and identity number;
    • Contact details and address;
    • VAT registration number or income tax number;
    • Previous insurance information and claims;
    • Financial information, such as the value of your assets;
    • Other information relating to your business or personal affairs.
  • We may use your personal information to:
    • Provide you with our services;
    • Send you quotes or invoices;
    • Respond to your queries;
    • Analyse and improve our services to you;
    • Send you marketing material.

Disclosure of Personal Information
  • For us to provide you with our services it may be necessary for us to disclose your personal information to employees, suppliers, agents, contractors or other third parties, where it is reasonable and necessary to do so.
  • There may also be situations where the law requires us to disclose your personal information to certain persons.

  • Our website may use “cookies”. Cookies are programs that we transfer to your computer’s hard drive to improve interactivity and enhance your visits to our website. Cookies cannot access data on your hard drive, and they cannot transfer viruses to your computer.

Security of Personal Information
  • Although we take reasonable steps to keep information in our possession secure, we cannot and do not guarantee the security of any information in our possession, or information that has been provided to any third party.

Email Inspection
  • We reserve the right to monitor and inspect all emails sent to us, and any other information transmitted over our electronic/IT system.

Access to and Correction of Personal Information
  • You may access and correct, if necessary, your personal information that we hold by emailing us at:

Corporate Information:
Dougall Insurance Brokers (Pty) Ltd (Reg. No. 2005/018355/07)

Trading as: Crawford Dougall Insurance Brokers
Authorised financial services provider: FSP Licence No. 24450
Physical Address: 130 Adelaide Tambo Drive, Durban North, Durban, South Africa, 4051
Directors: AC Dougall, SC Dougall, WM Sutherland